Scope Of This Policy
This Privacy Policy explains how Himalaya Dreams Pvt. Ltd. may collect, use, store, and share personal information received through this website, enquiry forms, phone calls, email, WhatsApp, social media, site visit requests, events, channel partners, and other customer communication channels.
Information We May Collect
- Name, phone number, email address, city, and preferred contact method.
- Project interest, budget range, preferred location, visit timing, and message.
- Communication records from calls, emails, WhatsApp, forms, or follow-ups.
- Technical information such as device, browser, pages visited, and basic analytics.
- Information shared by authorised referral partners or marketing platforms.
Purpose Of Use
- To respond to enquiries, site visit requests, and project questions.
- To share details about projects, locations, availability, offers, or next steps.
- To manage customer communication, reminders, support, and internal records.
- To improve website performance, marketing quality, and customer experience.
- To comply with applicable law, regulatory requests, fraud prevention, and dispute handling.
Consent And Withdrawal
By submitting information on this website or contacting us through the listed channels, you consent to Himalaya Dreams using your information for enquiry handling and related communication. You may withdraw consent or ask to stop promotional communication by contacting info@himalayadreams.com.
Sharing Of Information
We do not sell personal information. Information may be shared with authorised team members, service providers, website or hosting vendors, marketing support partners, legal advisors, auditors, regulators, or authorities when required for enquiry handling, business operations, legal compliance, or protection of rights.
Cookies, Analytics, And Digital Tools
The website may use cookies, pixels, analytics, or similar tools to understand traffic, improve page performance, remember basic preferences, and measure campaign results. You may control or block cookies through your browser settings.
Data Retention
Personal information may be retained for as long as needed for enquiry follow-up, customer service, business records, legal requirements, audits, dispute resolution, or legitimate business purposes. Data that is no longer needed may be deleted, anonymised, or archived in accordance with business and legal needs.
Security
Himalaya Dreams uses reasonable administrative and technical safeguards to protect personal information. However, no website, email, or online communication method can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request access, correction, update, withdrawal of consent, deletion, or restriction of your personal information by contacting info@himalayadreams.com. We may need to verify your identity before completing a request.
Children's Privacy
This website is not intended for children. We do not knowingly collect personal information from children without appropriate consent.
Policy Updates
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised update date.